Data Recovery in 3 Easy Steps:

1. Talk to a data recovery specialists by calling 0845 257 9164

2. Print the shipping form, fill out the form and sign it.

3. Put your hard drive in well-padded box (click here for detailed instructions) and post it to us using the address label at the end of the shipping form by recorded Royal Mail or Special Delivery

• Alternatively you can drop off your hard drive if you are in London. (click here for directions and parking.)

• Phone 0845 257 9164 (European customers call +44 207 516 1077) or email to info@datarecoverylab.co.uk with your data recovery enquiry.

• To send a hard drive or media for data recovery by registered post, use the media shipping form and address label.

• For media shipping instructions, click shipping instructions.

• For dropping-off your media, our address and contact details, directions and parking info click here.

Quick Links:

• Data Recovery Lab Media Shipping Form & Address Label
• Media Packaging & Shipping Instructions
• Get A Data Recovery Quote or Make A Data Recovery Service Enquiry
• Where To Drop Off Your Hard Drive or Computer For Data Recovery: Address, Directions & Parking Information
• About Data Recovery Lab: Who are we? What can we do for you?
• Data Recovery Guide: How Does The Data Recovery Process Work?
• DOs and DON'Ts of data recovery -YOU MUST READ THIS!
• Frequently Asked Questions (FAQs): Find Answers About Data Recovery
• Data Recovery Lab Feedback & Testimonials
• Data Recovery Lab Service Coverage Areas: London, major UK and European cities
• How Hard Drives Work: Workings of a hard drive - Data Recovery Lab
• Laptop Data Recovery Services: Data Recovery From All Laptop Brands
• Data Recovery: Terms & Conditions of Service

ALL MAJOR CREDIT OR DEBIT CARDS ARE ACCEPTED

Copyright © 2008 Data Recovery Lab. All customers using the Data Recovery Lab services are bound by Terms and Conditions of Service. Read legal notes and our terms and conditions of service here. Website last modified: 06/03/2008.

Please PRINT the form, fill it out, sign it and send it to us with your hard drive/media from which you need data recovery. PLEASE CUT THE SHIPPING ADDRESS LABEL AT THE BOTTOM OF THE SHIPPING FORM AND STICK IT ON YOUR PACKAGE.

Media Packaging Instructions:

As a general rule, handle a hard disk as you would handle an egg. Handle failed hard disk drives with the same care as new drives.

Use the original shipping materials, if you still have them. If do not have them, they are relatively easy to replicate:

1. Wrap media (i.e. hard disk) in an anti-static bag, tinfoil or simply kitchen alumnium foil to prevent electrostatic discharge (ESD).
2. Use a box that is at least twice the size of the media so that the media can be suspended in the middle of the box. We recommend a minimum of two inches of insulation all around for a 2 lb drive.
3. Pack securely with foam, bubble wrap, or creased newspaper so the media will not move from the middle of the box. Avoid using peanuts as contents will settle to the bottom of the box. DO NOT SEND YOU HARD DRIVE IN JIFFY BAGS.
4. If sending a PC, laptop or notebook, use great care to ensure proper cushioning and protection. We recommend at least 6 inches for insulation. The heavier the unit, the more insulation and cushioning is required.
5. Make sure it is clearly labeled as FRAGILE and don't forget to include the completed and signed media shipping form.

If you have any questions or you want to discuss a specific case, please do call us on 0207 516 1077 and speak with a customer service person. If you have a fax machine, fax a copy of the completed and signed form to 0207 117 4263 so that we can pre-book your data recovery request.

• Click here to view and print the PDF media shipping form and address label. You need Adobe PDF Reader . If you do not have Adobe Reader installed on your computer, click here. This will open a new window.